FAST & RELIABLE SERVICE
HVAC Services in Riverwoods, IL
Riverwoods winters are brutally cold and summers are hot and humid. When your heating or cooling system fails, you need a trusted local HVAC company that responds fast and gets it right.
AMZ Appliance Repair provides comprehensive HVAC services in Riverwoods, IL and the surrounding Lake County area. From furnace repairs and AC installations to seasonal tune-ups, thermostat service, and whole-home humidifiers, our certified technicians keep your home comfortable all year. Fully licensed, insured, and backed by a 4.8-star Google rating with 700+ reviews.
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- Why Us?
Why Choose AMZ HVAC Services in Riverwoods, IL?
- Services
Our HVAC Services in Riverwoods, IL
At AMZ HVAC, we specialize in a wide range of HVAC services. Whether you need a new system installed or an existing one repaired, we’ve got you covered.
AC Installation
Whether you are installing central air for the first time or replacing an aging system, our certified technicians assess your home’s cooling needs and install the right system with proper sizing, calibration, and post-installation testing.
AC Repair
From refrigerant leaks and frozen coils to compressor failures and thermostat issues, our technicians diagnose and repair all types of air conditioning systems in Riverwoods accurately and efficiently.
AC Maintenance
A properly maintained air conditioner runs more efficiently and lasts significantly longer. Our seasonal tune-ups cover coil cleaning, refrigerant checks, electrical inspections, and full system testing to keep your cooling system ready all summer.
Furnace Installation
Upgrading to a new furnace is one of the best investments you can make in your home’s comfort and efficiency. Our technicians handle proper system sizing, full installation, and post-installation testing for all major furnace brands.
Furnace Repair
From a malfunctioning igniter and faulty flame sensor to blower motor failures and control board issues, our technicians identify the root cause of your furnace problem and restore your heat correctly and reliably.
Furnace Maintenance
A professional fall tune-up keeps your furnace running safely and efficiently through the entire Riverwoods winter. Our comprehensive service covers heat exchanger inspection, burner cleaning, safety control testing, and full system evaluation.
Humidifier Service
Illinois winters create extremely dry indoor air that affects your health and damages your home. We install, repair, and maintain whole-home bypass, fan-powered, and steam humidifiers to keep indoor humidity at a healthy and comfortable level all season.
Thermostat Service
An inaccurate or outdated thermostat costs you money every day your HVAC system runs. We diagnose and repair existing thermostats, install programmable replacements, and set up smart thermostats including Nest, Ecobee, and Honeywell Home with full app configuration.
- HVAC Brands
Trusted Service for Leading HVAC Brands
Our technicians are experienced in servicing most major HVAC brands. Whether your system is newer or older, we provide accurate diagnostics and dependable repair solutions.
Fast & Convenient HVAC Scheduling
We understand how important a functioning heating and cooling system is. That is why we prioritize quick response times and flexible scheduling throughout Riverwoods and nearby communities.
Our team works efficiently to restore your comfort as soon as possible. Same-day or next-available appointments may be available depending on scheduling.
What You Can Expect
- Convenient appointment windows
- Timely technician arrival
- Fully equipped service vehicles
- Efficient, professional repairs
- Clear communication throughout the visit
- How we work
HVAC Installation Process
When it’s time for a new HVAC system, the installation process is critical for optimal performance. Here’s how we do it:
- Service Areas
Service Areas We Cover in Riverwoods , IL
We are proud to serve Riverwoods, IL, and the surrounding areas, including:
- Barrington
- South Barrington
- Barrington Hills
- North Barrington
- Lake Zurich
- Waukegan
- Highland Park
- Highwood
- Lake Forest
- Lake Bluff
- Libertyville
- Bannockburn
- Buffalo Grove
- Deerfield
- Deer Park
- Grayslake
- Gurnee
- Hawthorn Woods
- Kildeer
- Lake Barrington
- Lincolnshire
- Long Grove
- Mettawa
- Vernon Hills
- Mundelein
- Port Barrington
- Riverwoods
- Round Lake
- Round Lake Beach
- Third Lake
- Tower Lakes
- Volo
- Wauconda
- Wheeling
- Des Plaines
- Evanston
- Park Ridge
- Prospect Heights
- Rolling Meadows
- Arlington Heights
- Elk Grove Village
- Glencoe
- Hoffman Estates
- Inverness
- Morton Grove
- Mount Prospect
- Niles
- Norridge
- Northbrook
- Northfield
- Palatine
- Roselle
- Rosemont
- Schaumburg
- Skokie
- Wilmette
- Winnetka
- Elmhurst
- Wood Dale
- Bensenville
- Bloomingdale
- Glendale Heights
- Addison
- Lombard
- Itasca
- Park City
- Glenview
- Gages Lake
- Indian Creek
- Knollwood
- Golf
If you’re in or near Riverwoods, AMZ HVAC is just a phone call away for all your HVAC needs.
- Testimonials
What Our Client Says
Overall Rating
4.8
Estrada Edeyaoch
20:33 04 Feb 25
Fast and professional.
Jennifer Saverino
19:41 04 Feb 25
We didnt have to wait forever for an appointment; they came the same day. Came out to fix my oven this morning and told me the repair would cost $650 bucks. Told us we are better off buying a new oven. Love that they gave us an honest answer and didn't push for the repair just to get money. Super nice and will definatly call again if we need something check.
Jenny Webb
18:07 03 Feb 25
AMZ was very easy to work with. I was able to request a 4 hour window for my dishwasher repair online. I was able to see the minimum price for the service call. The gentleman was polite and fixed two issues in my dishwasher quickly. Will definitely use again!
Nancy Kubow
17:19 30 Jan 25
Stan is great.
Adam Hruskocy
21:28 29 Jan 25
On time and efficient with work. Explained the issue and what was done to resolve so we could understand.
Cathy DeFranceschi
19:08 29 Jan 25
Our technician Stan was absolutely amazing. He took time out to explain everything and what his recommendations were to help us get a better appliance to replace the one that couldn’t be fixed. We will positively recommend and use AMZ again.
Kavin Sivapalan
20:17 28 Jan 25
AMZ was great to work with - was able to come out very quickly for a problem I was having with my dryer, they diagnosed the issue within minutes and were able to come back with new parts the next day and fix everything good as new. The repairman was great to work with - highly recommend them and will definitely be using again!
Esteban Arango
17:00 27 Jan 25
We had an issue with our oven and AMZ was quick to send someone out. They notified us ahead of time when they were on their way. Stan came and resolved the issue quickly. He explained what the problem was and the warranty on the parts. Stan was very kind and professional. Would definitely recommend! Thank you!
Pamela Litwin
18:58 25 Jan 25
Great job
Lydia Milam
16:13 25 Jan 25
Hannah Marthaler
03:49 25 Jan 25
Stan was awesome - far exceeded expectations! He called ahead and arrived when stated, then addressed our dishwasher problem within quoted price and was open to additional questions and future concerns. We will absolutely call AMZ if we have issues with other appliances in the future. Much appreciated - thank you!
Lizabeth Cucco
17:34 23 Jan 25
Alex did a fantastic job with our dishwasher issue. He is professional and pleasant. He explained things clearly and he was efficient and offered good advice.
Amy Schroeder
16:56 23 Jan 25
So helpful! Got to the root of the problem, and explained everything patiently and thoroughly to me
Jeff Soland
22:50 22 Jan 25
Tech was out next day after calling company. Very thorough and excellent work. Cannot recommend enough!!!!!
Cate Mathews
20:59 22 Jan 25
Great service and very friendly. They fixed our furnace issue quickly and answered all of our questions. Would recommend
Matthew Stockert
15:47 21 Jan 25
Dependable service
Amy Donohue
23:19 20 Jan 25
Very professional, knowledgeable and efficient. I would recommend.
Hellen Owden
17:31 18 Jan 25
The technicians were very professional, the job was fairly priced and very happy I choose AMZ to fix my LG gas range.
Bill and Lee
23:40 17 Jan 25
Great service: quick response of a real person with every call, clear explanations of options, fair pricing, great communication and updates. Will use for all of our appliance needs. Thanks!
Mary Brawley
01:40 17 Jan 25
Efficient, honest, pleasant. Will definitely use again.
Kari Barlund
17:30 16 Jan 25
I was very happy with AMZ. Repairman arrived within 2 hours of calling. Cleaned and repaired my dryer. I highly recommend them!!
Ryan Denes
19:07 15 Jan 25
AMZ was great to work with! Had an issue with our washing machine. AMZ was easy to schedule and Stan came out and quickly figured out the issue. They ordered the part and came back the next day to finish the job. Will definitely use AMZ again!
Nadrine Omar
17:40 15 Jan 25
Stan was great- he was quick to diagnose the problem, got the piece needed (igniter) right away for my oven and explained the whole process. He even worked with my home warranty. Couldn’t recommend more! Thanks again, AMZ.
Steve Clarke
22:14 14 Jan 25
Awesome service!!! Great communication and price
Ann Dwyer
20:49 14 Jan 25
Timely and thorough service at a reasonable price
Karley Scott
22:20 13 Jan 25
Great service. Friendly technician. Was able to come out same day for diagnosis of my dryer and then came back two days later to fix. I’m very pleased!
Christopher Marasco
21:08 13 Jan 25
Val was super fast, effective and efficient. Dryer is humming again.
Ramon Ortiz
19:26 11 Jan 25
Excellent work
Red Trains
18:26 11 Jan 25
Great service and very professional. We will definitely use them again.
michael roda
21:26 10 Jan 25
Excellent service!
Nancy Sandefur
19:40 10 Jan 25
Technician was courteous, on time and replaced the compressor in my refrigerator!
Uddhav Kapadia
17:34 10 Jan 25
Lindsey Cabrera
19:42 09 Jan 25
My technician was amazing he quickly found the problem was flexible and kind. And my appliance is working great. I would highly recommend!
Jacqueline Marie
00:00 09 Jan 25
Excellent service. Came out quickly. Honest and very professional. Will definitely use them again!
Ann Stevoff
23:57 08 Jan 25
Great service and attentive response! Stan was amazing
Jody Zepp
23:10 08 Jan 25
Same day service!! And efficient!
Jean Niemi
19:50 08 Jan 25
Stan was very knowledgeable and easy to work with. He knew what was wrong right away and fixed it quickly.
P M
04:24 08 Jan 25
Useless. Person didn’t want to listen to my concern at all. Seemed pissed off and in a hurry. I knew what the problem was and the guy just wanted to minimized it. Waited for 3 and half hours for nothing.
Gina Chang
20:52 07 Jan 25
Stan and Alex were great. Explained everything well. I have used them 3 times and they did an excellent job each time.
Linda Flood
15:41 07 Jan 25
Great Service. Prompt knowledgeable and very helpful!
Jill Kreller
20:41 06 Jan 25
Annette Spiezio
18:59 06 Jan 25
Excellent service.
Seble Wagaw
21:45 04 Jan 25
Alex and Valentine diagnosed and repaired the fridge quickly, professionally and at a fair price
Fanny Gold
20:31 04 Jan 25
Stan arrived within 20 min of my call to AMZ to check an issue with my LG washer . He was quickly able to determine what the problem was and what parts (struts) needed replacing . The parts were ordered overnight and he came back today to do the repair with Alex . Both Stan and Alex were very knowledgeable, professional, and were able to repair the washer within 24 hours of the original visit . I would highly recommend AMZ for appliance repairs in the Chicagoland area ! AMZ are responsive and the technicians are very good.
John Onorad
17:37 04 Jan 25
They came out quick and did a thorough assessment. Gave me a quote to fix my issue and cleaning. They found a problem with my dryers motor and gave me options if I wanted the part ordered. We decided to go with purchasing a new dryer instead and they only charged us for the 89 dollar assessment call. So helpful and will be using them in the future.
Barry
23:01 03 Jan 25
Technician was fantastic. Got our refrigerator back up and running in no time. Will definitely use AMZ again in the future
Michelle DiCristo
18:11 03 Jan 25
Stan was very knowledgable, friendly, and helpful!
John
16:12 03 Jan 25
Jason Mitchell
22:59 02 Jan 25
Quick repair of dryer on a short turn around
emily bettencourt
20:21 02 Jan 25
Val came and fixed our oven quickly and successfully!!!!
Nick Alex
20:18 02 Jan 25
Rebecca Joslin
18:15 31 Dec 24
Quick and efficient help for a squeaky dryer
Dan Magsalay
19:01 28 Dec 24
Excellent service
Aaron Boniecki
17:48 26 Dec 24
AMZ was absolutely amazing! They were on time and performed fast work. Highly recommend!
Michael Barron
16:04 26 Dec 24
Jonathan Chang
20:53 24 Dec 24
Very prompt response, especially since our oven stopped working two days before Christmas. The repairman was very polite, diagnosed the problem quickly, and fixed the issue the very next day after obtaining the new parts. Prices seemed fair, w would recommend! Thanks AMZ!!!
Ionut Tecusan
19:04 24 Dec 24
Laura Armstrong
18:25 24 Dec 24
Timely and knowledgeable
John Hines
16:44 23 Dec 24
Not good! Service I did not use Service charge $89 was ok; but the charge of $420 for a repair that should have not been no more than a $150 to $175 rewire igniter
Amalia Schwartz
16:18 23 Dec 24
Jeff Parry
23:42 20 Dec 24
Very detailed and helpful. Thank you!
Julie Collins
19:44 20 Dec 24
Stan was awesome! Super efficient and helpful!! Highly recommend using them!
Eileen McNamara
16:51 20 Dec 24
Very nice and efficient. Does a good job cleaning up after they are done.
bob jacobs
16:40 20 Dec 24
Great service and great tech!!
Ian Silverman
22:59 19 Dec 24
Good experience, even though having a broken oven isn't itself a positive thing. They were very quick to schedule initially, and once they got the new part they were quick to return and complete the work. Price seemed perfectly reasonable.
Solstice Hannan
21:11 19 Dec 24
Respectful, worked cleanly, explained what they were doing and replacing.
Philip Bogard
17:53 19 Dec 24
Hina Shah
01:27 19 Dec 24
Jessika Tatarian
20:52 18 Dec 24
Val did an amazing job repairing my dryer and fridge
Melissa Grosvenor
20:25 18 Dec 24
My problem is fixed!
Emilia Picardi
16:11 17 Dec 24
Excellent service!!
Dinorah Santiago
21:49 16 Dec 24
Prompt and efficient.
Megan Sheehan
17:38 16 Dec 24
Easy to schedule, clear pricing, explained well what the issue was and pros/cons of repair vs replace
A.J. Carper
18:12 14 Dec 24
Fast, courteous, and reliable. Had my appliance back up and running within 24 hours of me calling.
Bill Macfadden
17:27 13 Dec 24
Quick and easy, took care of my issue no problem. Thank you!
Jeremy Galfield
20:25 11 Dec 24
Very professional. Fast and clean
Leah S
15:58 11 Dec 24
Great response time and did exactly what was quoted. Very happy!
Tim Carroll
01:36 11 Dec 24
Had a dishwasher issue, and read about AMZ so I called. They came out next day and quickly found issue and fixed. Reasonable price too.
Now I post a thumbs up for AMZ. Don’t hesitate to trust them!
Now I post a thumbs up for AMZ. Don’t hesitate to trust them!
Corey Holmer
22:24 07 Dec 24
Amazing service, fair price, and fixed the issue!
Jesse Villarreal
21:13 07 Dec 24
Great work. Our guy was quick, and very knowledgeable.
mike luehr
19:58 07 Dec 24
Robert Hansen
19:47 07 Dec 24
They were very quick to come out to diagnose the problem and were able to get the part next day. After fixing they demonstrated the washing machine was working as it should and cleaned up after. I would use them again.
Robert Hansen
00:26 07 Dec 24
Patrick Pope
22:45 06 Dec 24
Kyle O'Neil
21:48 06 Dec 24
Great guys, helped with everything
Wendy M
19:51 06 Dec 24
Great service, very prompt for a needed washing machine repair and part order!
Brian Murray
23:29 05 Dec 24
Very helpful
Dave
22:36 05 Dec 24
Jennifer Rizvanovich
22:28 05 Dec 24
Val was able to quickly diagnose the problem with our oven and returned with the part needed to get it working the next day. Polite and efficient service. Would definitely use again.
Jesse Villarreal
17:05 05 Dec 24
Courtney Clem
01:37 05 Dec 24
Kristine Lewis
18:28 04 Dec 24
Matt Sampson
00:54 04 Dec 24
They were able to send out a repair guy within 1 day and back as soon as the part needed arrived. Very clean and polite.
Denise Humphries
22:35 02 Dec 24
Alondra Candia
19:59 29 Nov 24
Was so helpful with fixing my fridge
Eric Hanson
00:41 28 Nov 24
awesome work. extra effort to make sure everything is good to go.
Phillip Neahous
23:56 27 Nov 24
Very nice young man got his work done quickly and great attitude
Brian Lindemann
19:48 26 Nov 24
Becky Mccoy
18:24 26 Nov 24
peter sazonoff
17:36 25 Nov 24
Stan was on time and very thorough
James Colombo
16:13 25 Nov 24
Thomas Thornton
20:53 23 Nov 24
Trey Carlstrom
20:44 23 Nov 24
Best Buy and ABT both said they could not fix my oven because they couldn’t get the part. AMZ saved me around 12k by finding the part and making it work. Nice employees, very responsive and quick to schedule.
Kristin O'Regan
15:45 23 Nov 24
Great service—the technician (Stan) was informative and very friendly! Thank you AMZ!
Katie Feld
20:59 22 Nov 24
Alex and Stan were great!! Will be recommending them to anyone I know.
Sal Manso
18:48 22 Nov 24
Kelsey Knutti
17:14 22 Nov 24
Geza G
16:09 22 Nov 24
Technician came right away the next morning and was in and out very quickly to fix our oven. Very polite and efficient!
Shannon Murphy
00:34 21 Nov 24
Brent H
23:41 20 Nov 24
Chuck Scates
23:18 20 Nov 24
Val was very professional and assisted with resolving our washing machine issue in a timely manner. We appreciate Val's work in getting our appliance back to working order
Elise Simmons
21:18 20 Nov 24
The nicest personwith so much integrity. A pleasure to be in my house!
michael wynn
23:53 19 Nov 24
Very friendly. Same Day and knowlegeable.
Denise Sotelo
22:41 19 Nov 24
rachel l
18:40 19 Nov 24
Fast and efficient. They explained everything that needed to be done and were very professional. I would definitely use them again.
Emily Akhtar
23:58 18 Nov 24
Shawna Lochner
18:57 18 Nov 24
Stan was fantastic. Very kind, informative and efficient.
Laura Martinez
22:19 16 Nov 24
They did a great job repairing our machine. Stan was super quick in figuring out what was wrong with our dishwasher and came back 2 days later to get everything fixed! Great experience
Maria Flores
23:51 15 Nov 24
I highly recommend them .They work great no problems like their services.
Evan Price
17:21 15 Nov 24
Val was professional and knowledgeable. Communication with the company was prompt and effective. Great experience.
Tara Sellers
22:03 13 Nov 24
They did great work! They were very professional and advised me well on future maintenance. I would definitely use this company again.
Mahesh Ramakrishnan
18:34 13 Nov 24
They did a great job and great workmanship. Valentine was very meticulous. Took time to make sure everything is working!
Nancy White
00:15 13 Nov 24
AMZ Appliance repair was quick to help and easy to work with. The belt on my dryer was shredded and fixed the following day
Steve Erickson
21:44 12 Nov 24
Fantastic service and very friendly
Jason Elder
18:14 11 Nov 24
Great Service, perfect repair!
C J Nowak
21:14 08 Nov 24
Great service! Knowledgeable technician! Arrived in a timely fashion with the window that was given.
Patrick Miles
19:42 08 Nov 24
Came same day and fixed my dishwasher. Much wow
Patrick Colligan
17:46 08 Nov 24
Professional
Got it done and dusted
Got it done and dusted
Marko M
16:53 07 Nov 24
Stan is very professional and friendly. Does great work, and I highly recommend.
RAVIUMA Vish
16:42 06 Nov 24
Excellent Service.
We would highly recommend.
We would highly recommend.
Kallie Kopsick
22:46 05 Nov 24
The AMZ team provided same-day service to repair our broken dryer. Not only did they fix the issue in a timely, efficient manner, but they were great at communicating when they would be arriving - which was appreciated as well! The two technicians who came were kind, thorough, and patient answering my questions. Thank you!
Jamie-Lynn Akgulian
21:49 04 Nov 24
Quick response and fixed our dryer immediately. very thorough and professional work. would highly recommend and will definitely use AMZ again for any future needs.
Adriana Gallegos
17:28 02 Nov 24
Excellent Service
Heather Lockhart
15:31 28 Oct 24
Stan was incredibly helpful! He initially came to repair our dryer, but also ended up helping us with an HVAC plumbing leak as well! I would highly recommend using their services, 10/10.
Kate Wagener
16:08 26 Oct 24
Great service
Barbara Statland
23:39 25 Oct 24
This is an excellent company with great customer service and follow up. Stan our repairman was fabulous - timely with a call before he arrived. I highly recommend this company.
Chase Harris
19:17 25 Oct 24
Stan was a phenomenal assistance. He diagnosed our dryer issue within minutes, laid out the plan, then implemented the fix. Couldn’t have been happier with the service.
jake miller
18:42 22 Oct 24
Incredibly helpful
Cynthia Smith
15:53 22 Oct 24
Val was very professional and polite. Tested and fixed my washing machine very quickly.
Stanislav Georgiev
02:55 22 Oct 24
AMZ guys are the best! Very professional! The technician guy Valentin did amazing job on my appliances! Thank you very much!
Jennifer Maniola
17:35 19 Oct 24
Our technician was wonderful and completed the repair quickly and thoroughly!
Joshua McKinstry
16:23 19 Oct 24
Chris Connington
23:04 18 Oct 24
Stan worked quickly and professionally - great job.
Thomas
21:19 18 Oct 24
Daniel Silberman
16:56 18 Oct 24
Stan was amazing! Fixed our refrigerator very quickly!
Kathleen Conran
12:44 17 Oct 24
AZM repaired dryer. Completed work after an initial assessment was conducted so parts could be ordered. Very reliable!
Wynn M
21:16 16 Oct 24
The technician did a great job. Very polite and professional
Charles Marquita
15:41 16 Oct 24
They did a great job. Only took them a couple of hours. No complaints so far.
amy block
21:58 15 Oct 24
Service was great. Stan was very professional and fast install.
Edward Charse
15:29 15 Oct 24
Arrived early, worked fast and efficient
Paul Kreis
00:44 15 Oct 24
The service tech was very polite and professional, explained everything he was doing and cleaned everything when done with the repair. Will definitely use AMZ again!
Dennis Beck
21:08 14 Oct 24
Quick, knowledgeable and very professional.
I recommend you give AMZ a call for appliance repair.
Stan and Dal helped repair a control board on my Dacor oven.
I recommend you give AMZ a call for appliance repair.
Stan and Dal helped repair a control board on my Dacor oven.
steve hoch
18:14 14 Oct 24
My expensive thermador wall oven stopped working so I got in touch with AMZ and they came out on a Saturday to diagnose the problem. The technician ordered the part I needed and returned early Monday afternoon with another gentleman to make the repair. In less than an hour they removed the oven from its cabinet, fixed it and reinstalled it. They only charged me about $100 more than I thought it should be, which to me means it was reasonable. I would recommend them and use them again. Thanks AMZ!
VC Galarza
17:18 14 Oct 24
Stan was great! Quick service, good communication. Was nice enough to recommend products to lengthen the health of our Maytag washing machine.
rishi batra
14:58 13 Oct 24
Tried everything to rip. Hasn’t returned back since taking the money for checking the leakage on my refrigerator. Didn’t provide a solution and despite multiple follow ups, hasn’t responded. Getting a 1 star from me is rarity but they really need to work their professional ethics.
Luke Villermin
16:09 12 Oct 24
Stan was super nice to work with
IGOR MANOLENKO
18:55 11 Oct 24
AMZ Appliance Repair provided excellent service! They were quick, professional, and got my home furnace fixed perfectly. Highly recommend them for any appliance repair needs! Thank you Alex!!!
Kyle
23:03 10 Oct 24
Stan was great! He was able to come to my house the same day that I called and had the problem fixed in a timely fashion. Overall they were quick, affordable, and extremely friendly. Highly recommend!
Elizabeth Sanders
21:35 10 Oct 24
Had a leak in my Maytag washing machine. Tech came and fixed it in about 25 minutes. Didn’t have to come back, although I am testing it out now. Good company. Fast and reliable. Would recommend.
Eric Jackson
22:25 09 Oct 24
I had a stovetop burner that wouldn’t easily ignite and when it did ignite, it wouldn’t burn very high. I contacted AMZ on-line. The technician arrived early within the promised service window. He was professional and courteous. After seeing the problem, it took about 10 minutes to fix. I was completely satisfied with AMZ from start to finish!
Rich investigator
17:10 09 Oct 24
My tenant claimed they paid for a repair and didn't. I got back in touch with AMZ came & did another diagnosis and repaired in less then a week. Great company to deal with.
Krystyna Brzoza
19:02 08 Oct 24
These guys are great!! Quick assessment and quick service done the next day! I am very pleased with their service !
eri1034
22:14 07 Oct 24
Reached out to AMZ about trouble with my washer. I called on Friday, they came on Saturday for an estimate, and repaired on Monday. They were very professional, kind, and quick! Will definitely be reaching out again in the future when need be.
Kaleb Rainwater
17:07 07 Oct 24
Perfect service fixed my dryer for me in timely manor will use them again
Rita Chavez
21:38 05 Oct 24
Speedy fast service, fixed our noisy dryer in no time!!
Greg Moffitt
23:03 04 Oct 24
Amazing! Fast! Cost effective! Friendly! Who could ask for more on a Friday night.
Verlie Saintil
19:57 04 Oct 24
Zahara Maya
19:56 04 Oct 24
Anna Piela, she, her
18:24 04 Oct 24
Kenneth Ropiak
15:31 04 Oct 24
Courtney Parry
21:27 02 Oct 24
Amazing and super helpful!
Trevor N
19:18 02 Oct 24
Great service! The igniter on my oven went out and they were able to come out and replace the next day and was fixed within an hour.
Amy West
22:31 01 Oct 24
Friendly, fast and knowledgeable help! Will use the company again!
Richard Wilson
21:04 30 Sep 24
Val did a great job servicing our washing machine! He was knowledgeable and professional!
Greg
13:14 29 Sep 24
Beware!! I called AMZ last Saturday to look at my ice maker. While I was thrilled they could come out the same day, the technician took all of 10 seconds to diagnose the problem. I agreed to the purchase of a new ice maker, paid the 50% deposit. A second technician arrived on Monday to install it. When he removed the original ice maker I asked to take a look at it. Immediately I could see the problem. The arm that moves up and down wasn’t connected properly. Once we connected where it was supposed to be it operated just fine. The technician called the office and explained the situation. What I was told was they would put the original one back in and that I would receive a credit for the difference between the deposit I paid and 2 service calls.This has not happened!!! What should have cost $85 has cost me over $200.
Joey Copp
23:24 28 Sep 24
We paid for a repair of an intermittent issue with our oven, but it continued not to function properly. They came out again and the issue (again, an intermittent one), did not appear while they were there, and they claimed they could do nothing, despite having already seen the issue, which they then misdiagnosed and did unnecessary work for.
Mark Labuz
21:13 27 Sep 24
Great service! Very professional!
Irene Loos
23:58 25 Sep 24
Fast service. Good communication. Highly recomend. Had issues with dryer and washer. They came for estimate and completed repairs next day. Very reasonably priced as well.
William Bleser
18:52 24 Sep 24
Two guys came on time went to work they knew what they were doing and no time fixed the machine
Caitlin Pitt
18:03 23 Sep 24
Sylvia Tellez
15:30 23 Sep 24
We had been dealing with a freezer issue for months, unable to figure it out. Someone came within days to check on the issue and fixed it easily the next day. Great service!
Dawn Day
19:41 21 Sep 24
Very happy with their service. Came out to look at my dryer the same day we called. They repaired it quickly and had friendly service technicians. Would definitely use them again.
William Croswell
23:16 19 Sep 24
Valentin came in and went straight to work. Stan came and overlooked the assignment they were in & out in less than 1hr. Great service and very hospitable.
Anna Jarosz
16:10 19 Sep 24
Morgan Cass
20:24 18 Sep 24
Fixed our dryer super quick, everyone we worked with was super friendly and nice 🙂
Glenys Charity Lion
15:38 18 Sep 24
maksim milman
15:18 17 Sep 24
Great team replace my ac for no time good price
Very recommend
Very recommend
Sky Dominguez
17:06 14 Sep 24
Came out and told me a problem with a gas pressure was an issue with my appliance and recommended it might be best to buy a whole new appliance. Did so only to have the exact same problem. Called them again, they came back, and tried to say it was a problem with the new stove?! Makes no sense! Had someone else come check it out and they knew the issue immediately and I had it fixed that day. Never needed to buy a new stove and I was out of my ability to cook for a month on top of it for what the other guy figured out in a day.
Benito Barron
16:05 14 Sep 24
Diligent and professional, I'm very satisfied with the service I was given and will be calling again for any future issues.
John Castellano
15:55 14 Sep 24
Thank you so much for getting the air back up and running
Garrick Nielsen
16:04 13 Sep 24
They are responsive and professional.
Rodolfo Lacuesta
17:38 12 Sep 24
Stan arrived on time . Prompt, honest and professional.
Vanessa Lawrence
18:10 11 Sep 24
Alex came out, diagnosed the issue and fixed the part within 24 hours - very knowledgable and great communicator. We will certainly be reaching to AMZ with any future appliance mishaps.
Nicole Gange
20:47 06 Sep 24
Stan was great! Prompt, professional, and saved me a lot of money. I would recommend AMZ.
Susan O'Brien
17:40 06 Sep 24
Valentin was excellent! Very knowledgeable fixing all concerns efficiently with expert service. Highly recommend his company with the highest regard.
Karen McGuire
12:19 03 Sep 24
Washer repair is never cheap but at least AMZ came when they said they would and repaired my washer. Very expensive
Noy Mantzur
14:54 30 Aug 24
Great service, and great price.
Definitely will use them again
Definitely will use them again
Bill Heller
21:39 26 Jun 24
Tricia Estela
19:29 24 Jun 24
Naomi Perlow
01:16 21 Jun 24
Great service fixed my ac very quickly. Stan did a great job
Erica Bustillos
15:55 20 Jun 24
Service tech was so nice and helpful and answered all my questions. Would definitely use them again!
Rocky Cosentino
16:23 19 Jun 24
They came out quickly and completed the repairs. Found them reasonably priced as well. Would recommend
Marc G
14:55 18 Jun 24
Came within 24 hrs, fixed our ignitor and were pleasant to work with. Would use again
1 yr warranty on parts and labor
1 yr warranty on parts and labor
Luís Pina
22:55 17 Jun 24
Same day diagnostic of a leaking fridge, next business day repair with a reasonable price.
Elizabeth Moshinski
19:05 17 Jun 24
Great repair service on my dryer!
Diana Anderson
19:15 14 Jun 24
Amazing response time, knowledgeable technicians, great communication = all around awesome experience. Highly recommend.
Robert Nanney
16:07 14 Jun 24
Joe Tracy
17:14 12 Jun 24
Very professional. found problems with dryer and were able to get parts and fix next day.
Tina Nolan
15:23 10 Jun 24
Justin Miller
20:52 07 Jun 24
AMZ was great, on time, and fixed my dryer quickly. Would definitely recommend!
kevin serafin
16:10 04 Jun 24
Came out on time, repairman hustled through repair, and paid attention to the details, left work area clean. A little pricy, but trustworthy which is hard to find these days.
Amari Armand
17:27 03 Jun 24
He was very friendly and the service was very efficient!
Jerry Dominick
16:47 03 Jun 24
Scott Doll
15:56 31 May 24
Great work. Efficient and affordable!
Jo Nieevs
21:43 28 May 24
Little more expensive than what I expected, but they were very professional. Washer is fixed.
Danny Sanders
15:26 25 May 24
Quick efficient repairs
miriam mussel
18:59 24 May 24
I had a wonderful experience with Stan, one of the repairmen from AMZ. He was polite and super thorough. I have used this company a couple of times before and I highly recommend. They are honest, trustworthy and very knowledgeable!
Howard
21:22 23 May 24
Knowledgeable Tech, diagnosed and fixed the issue
Swaminathan Subramanian
00:40 23 May 24
We had a very bad experience with the technician who took all of 60 seconds to diagnose the issue. Told us repair would cost $350 and threatened us that his office would report us to collection agency if we did not pay the $89 for the visit. Extremely rude to my wife.
He even refused to leave the house even though I told him to send me the invoice and I would pay. We finally had to pay to just get him to leave the house.
We spoke to the office manager who did not intervene and was only focused on getting paid.
I would give a zero star if it was an option. I do not recommend this service to anyone.
He even refused to leave the house even though I told him to send me the invoice and I would pay. We finally had to pay to just get him to leave the house.
We spoke to the office manager who did not intervene and was only focused on getting paid.
I would give a zero star if it was an option. I do not recommend this service to anyone.
Priyanka Devdas
17:15 16 May 24
We had service done by Stan this morning. He was great to work with and was able to fix the problem we had with our washer. Recommend them!
Shannon Miller
22:21 15 May 24
Did a great job with repairing my icemaker!
Erin Towey
16:38 15 May 24
Stan was fantastic! Quick, friendly, informative and professional! I will call them again!
Beth Kelley
14:31 15 May 24
I sent a message and got an immediate response. Someone was sent out when I was available. He was great. Highly recommend.
Ryan Capstick
20:09 10 May 24
Bob Wiley
17:24 08 May 24
Job well done. Fixed the problem in a timely manner and totally cleaned out all the collected lint build up
abai lino
23:19 06 May 24
M G
20:38 27 Apr 24
Great service!
Lisa Shanley
15:30 27 Apr 24
I called for a dryer repair and they were able to come out the next day. Val was efficient and repaired everything on site along with giving me a recommendation for my vents. Thank you!
Mel F
13:14 27 Apr 24
Called AMZ after having 2 bad experiences with other companies trying to get our dryer repaired. Making appt super easy and someone came out first thing the next morning. Took care of issue quickly and thoroughly and our family has the beloved dryer back. Thank you AMZ!
Marella O'Neil
16:10 26 Apr 24
AMZ appliances was awesome!! Stan did a fantastic job explaining what he was doing, & what needed to be done per fire department code for my dryer. I couldn’t believe all the lint in there. This could have been so dangerous for my family if Stan didn’t recommend cleaning it. He was also, very honest when it came to my washer. He told me it was the transmission and that it wouldn’t be worth fixing to purchase a new one. Thanks you AMZ team and Stan.
Marella O’Neil
Marella O’Neil
bk hyd
21:01 22 Apr 24
Great work done by Stan.
Eric Orr
18:53 22 Apr 24
Great experience, very helpful!
Tetiana Pashko
20:08 20 Apr 24
Great service!
Tina Thakkar
18:15 17 Apr 24
Great job
Bradley Pure
17:33 16 Apr 24
Suzanne O'Malley
16:01 10 Apr 24
Great service! On time, fair price and only fixed what was necessary. I would highly recommend m!
Julie Thuline
20:01 09 Apr 24
Stan was great. Very efficient and knowledgeable in all things repair. We were very happy with his services provided.
Erika L
17:53 09 Apr 24
Great service! Fast and on time.
Yosef Bornstein
14:45 09 Apr 24
Great service !!!
Wiki Wiki657
18:29 06 Apr 24
Was very helpful and quick at doing it.
Tom Shaughnessy
18:29 06 Apr 24
Very quick and helpful
Abe C
18:03 06 Apr 24
Bottom drawer freezer was icing up below drawer. After defrosting twice, time to find an expert.
Reached out and they were available to come the same day, that Saturday morning. Gave an arrival window and called when on the way.
Troubleshot, fixed and tested the solution all within that same window after confirming price. There was a $89 service fee, but it was deducted from final cost. Accepted Zelle which made payment easy.
For those wondering about the number of ratings, they do ask if you would provide Google feedback, but they do not pressure you or stand there making you feel like you must. They just offer you the QR code.
Good experience and nice to know they are insured and I would be lying if I didn’t say the Google guarantee did help me decide on who to reach out to. Thanks
Reached out and they were available to come the same day, that Saturday morning. Gave an arrival window and called when on the way.
Troubleshot, fixed and tested the solution all within that same window after confirming price. There was a $89 service fee, but it was deducted from final cost. Accepted Zelle which made payment easy.
For those wondering about the number of ratings, they do ask if you would provide Google feedback, but they do not pressure you or stand there making you feel like you must. They just offer you the QR code.
Good experience and nice to know they are insured and I would be lying if I didn’t say the Google guarantee did help me decide on who to reach out to. Thanks
Brad Bartels
15:29 06 Apr 24
Great service quick response reasonable prices. Thank you!
Ramon Ortiz
15:13 06 Apr 24
Douglas Torbeck
20:12 05 Apr 24
Very happy! I had no idea how this problem was going to be fixed and these guys came in and fixed it. I would definitely use them again.
Susan B
01:11 05 Apr 24
They were able to make an appointment the following day. Repairman was prompt, put on booties (thank you!!!) and diagnosed the problem promptly. Unfortunately, my washer was pronounced deceased, but I’d use this company again. Very professional
Dan Butt
22:13 03 Apr 24
Great service
Carl B
16:50 03 Apr 24
Quick and reliable. Technician was courteous and efficient. Thank you AMZ!
Sidharth Prakash
18:36 02 Apr 24
Prompt same day repair and service for the washer. The technician was very professional and The work area was left very clean. The technician also provided very valuable tips on maintenance of the appliance. We will use AMZ for all future appliance repairs.
David Anthony
18:33 01 Apr 24
Stan came to our home and replaced the igniter on our stove. While he did not have the piece with him, he was able to retrieve it from another technician in minutes. Stan was friendly and completed the job swiftly. Highly recommend Stan and AMZ.
Lisa Stienstra
20:31 30 Mar 24
Prompt service. Efficient! Very thankful to have it fixed before the holiday!
Vivek Menon
22:42 29 Mar 24
Stan did a wonderful job. He diagnosed the issue quickly and did a timely cleaning of dryer.
Neil Gupta
16:35 29 Mar 24
Excellent and professional service. Would recommend anytime.
Brooke Barber
22:01 27 Mar 24
Stan was very knowledgeable and helpful and fixed our problem right away. Same day appointment was great!
Arlene Pineda
19:09 27 Mar 24
Excellent service
Daniel Clayton Farnsworth
15:09 27 Mar 24
Excellent service, professional repair!
Jon Pachura
23:36 25 Mar 24
Quick response and friendly technicians. Fixed our drier right away and we’re very helpful
Cory Ulbrich
19:10 22 Mar 24
Experience was great knew what he was doing and was in and out
Jawad Adhami
18:37 21 Mar 24
Paul was thorough in his troubleshooting of my dishwasher. Turned out that a fuse was bad. He found the part, drove to get it and replaced it within the hour.
Brittany Elsden
22:38 19 Mar 24
Very professional, quick service
Samantha Mishall
18:29 19 Mar 24
A B
21:09 18 Mar 24
Fast and honest repair!
tbeyer
20:35 18 Mar 24
Devin Morris
16:41 16 Mar 24
Good quick service
Haley Bloom
19:08 15 Mar 24
Incredibly quick to get a technician out, friendly service, and comes prepared with all potential part needs!
LISA PETERSEN
16:14 15 Mar 24
Great experience! Stan was very professional and helpful in explaining how to keep kitchen appliances well maintained.
Kristy Nguyen
16:55 13 Mar 24
Margaret King
18:28 12 Mar 24
Stan did a great job! They were able to come out the same day and everything was done quickly and efficiently! Very happy with AMZ!
David H Lee
14:52 12 Mar 24
Stan was super nice and helpful. Highly recommend!!
Deb Czech
22:46 11 Mar 24
Was very prompt in getting here. He did a great job of fixing our dryer. I am very grateful.
Robert Nicoletti
21:12 11 Mar 24
Dhanvii Ravindran
19:19 11 Mar 24
The service was very helpful and quick to come and work.
Hua M Conry
19:19 09 Mar 24
AMZ got here so fast and fixed my fridge within the hour. Super helpful in explaining what went wrong and how to maintain my fridge for the future. 5 star service!
Canaan Murray
19:39 08 Mar 24
AMZ came out promptly and accessed the problem when our fridge stopped working. They were able to order the parts, come out to the location, and have everything fixed within a few days of our original appointment. They arrived promptly and were able to replace what we needed in about 30 minutes, much quicker than I was expecting! If I ever need another home appliance repaired I will be returning here. Thank you guys!
Craig Carlson
20:11 06 Mar 24
Called around noon, technicians arrived in about an hour, diagnosed the issue quickly, explained the needed repairs and costs. Then by 2 p.m. they were done. Very professional, courteous and efficient service, would highly recommend.
Rob Episcopo
21:55 04 Mar 24
The team did a wonderful job fixing out washing machine! We’ll be calling them again for any appliance repair need! Thank you!
Jamie Christ
16:51 01 Mar 24
Responded very fast to our call and got out here quickly. They needed to get a part for our fridge and they still had our issue fixed within the hour
lesdeuxgros
15:27 01 Mar 24
Stan, my tech was incredibly helpful and honest and I cannot recommend this company more highly. Fantastic service!
Mason S.
22:04 23 Feb 24
Had an issue with oven not heating up properly. Called AMZ and they were able to get us in quickly. They fixed the issue within a few hours. Was a bit pricey but, glad they were able to fix the issue and have a short warranty on the parts.
Eric Ringquist
16:35 21 Feb 24
We had our 14yo Sub-Zero fridge suddenly stop working. AMZ was contacted late (after 9pm) via online messenger. We had confirmation a tech would be at our house the next day between 9am & 1pm. Received a call around 8:30am that the tech was on his way. Got us up and running within an hour for $220. Highly recommend!
paul pavlou
20:26 15 Feb 24
Your technician arrived timely. He was very courteous and professional. At all times, he conducted himself very professionally. Through his strong technical expertise, he diagnosed our appliance’s problem very swiftly and quoted the repair cost, which was very reasonable. Will I do business with this company again? Absolutely on a heartbeat. In fact, I have already promised them to manage all of my appliances, including heating and A/Cs for all of my properties. GREAT people to do business with and I highly recommend them to all of my friends and other family members.
Elisabeth Pardee
16:10 19 Jan 24
Our refrigerator failed, had no idea who to call, googled and found AMZ Appliance Repair. I called them at 7:08 PM and they had someone at my door by 9AM the next morning who not only fixed the problem but educated me on why it might have happened, how to avoid it in the future, and what maintenance to do to keep fridges happy and healthy. He didn’t make promises he couldn’t deliver, he didn’t talk down to me, he was fast and efficient and had everything fixed and cleaned in less than an hour. I highly recommend AMZ Appliance Repair for all your needs, we will hire them for everything.
Emily Pattee
23:20 09 Jan 24
Excellent service. Val was able to come out the morning after my call to repair our Kenmore oven that wouldn't keep temperature. He quickly identified the problem, secured the needed part and returned in a few hours to finish the job by 5pm. Val and Stan were personable, efficient and kept my house clean. Will definitely be returning to AMZ!
Yemen Koja
02:21 22 Sep 23
Richard Klicki
00:26 21 Sep 23
Prompt, courteous and professional staff. The service professional offered "best case" and "worst case" scenarios on our washer problem. We tried the "best case" fix and, unfortunately, did not fix the problem. The service professional was quick to note that the "worst case" repair would likely cost more than the washer was worth and did not push the additional repair. We appreciated his honesty. I would recommend AMZ to friends.
Eric Yefimov
17:16 06 Sep 23
AMZ is a great service, always on time, helpful, and super friendly!
Neena Johnson
19:36 15 Aug 23
AMZ was able to get us an appointment quickly. The two men that came were very nice and helpful. They diagnosed the problem with our oven, got the part, and fixed it. They also took a quick look at our fridge because food was freezing. They gave us some helpful suggestions and it was very much appreciated. It is clear that the technician’s are very knowledgeable and skilled at what they do. I don’t recall their names but if I did I would mention them because of their excellent service.
Joseph Riehle
23:44 14 Aug 23
Stan did an excellent job repairing our stove. He was here on time and was able to identify the issue and fix quickly. Would definitely use again.
Leah Sosewitz
23:15 14 Aug 23
Alex came out promptly to address some issues we were having with our air conditioner. He told us what was causing the problem, made recommendations and did not try to upsell us on anything that we did not need. He was super polite and personable. We will definitely be return customers.
Joe23Davola
21:03 08 Aug 23
Great service and professionalism, very fair price, I did my homework. But they do need to tighten up their appointment windows. Again, nothing against the technician that came, out or for the service, he was great! Five stars! But, you know, tighten up the appointment windows.
Frederick Johnston
04:27 28 Jul 23
I gladly reccomend AMZ. They came to my house to check my 37 year old washing machine. I thought it would require expensive repairs. Instead, AMZ's guys made sure that the washing machine was level. Once they did that, the machine worked beautifully. They only took payment for a service visit--they could have run up a bill but they didn't. I trust them. Plus, their crew was on time, polite and friendly. I certainly would use them again. Fred Johnston
Aaron Magid
15:01 23 Jul 23
These guys were awesome! We had some issues in my building so they walked me through everything I needed to have done to support their repair work so they could get it done quickly. That was very helpful since I know basically nothing about plumbing or my appliances.
Borislava Ashikova Lajic
21:41 22 Jul 23
Professional service. Diagnosed and fixed our dryer the same day. Easy to schedule. Technicians were friendly, on time, wore booties inside the home and explained the issue/repair in detail. Went further to provide future recommendations on maintenance. Highly recommend.
Leevy Yoesep
19:31 19 Jul 23
I highly recommend AMZ for their professionalism and expertise in the field. I had problems with both my refrigerator and AC in the last few months which were repaired by AMZ for a reasonable price. I am more than satisfied with their work. Their technicians are very knowledgeable and friendly. They earned a "YES" from me.
Sam Saunders
17:44 08 Jul 23
They came out even on July 4th, right on time. Val was very professional and provided a quick repair to my washing machine. He was able to answer any questions I had, and able to provide a rationale for what needed to be fixed and why. I will keep amz in mind for future appliance repairs.
Justin Samaniego
19:42 23 Jun 23
Stan and Val were very prompt, friendly, and resolute with fixing both our Thermador dishwasher valve (E15 error) and Thermador refrigerator condensation/leak issue. Stan also did a great job with an initial assessment and quote earlier this month. We’d definitely use their service again
Jun K
20:35 22 May 23
Alex Sasha is a great guy with smile. I strongly recommend you guys to contact AMZ.
My dryer’s issue was “not heating “. He maintained it once like cleaning inside but my dryer doesn’t heat yet. He came to my house again and fixed it by replacing a coil.
Now, my dryer looks work well, he’s a really professional technician and great customer service. Of course, 2nd visit was for free, no additional charge for this trip.
His manager is also excellent, he arranged the technician on the day and I called and told the story it wasn’t fixed to him, he arranged the technician next day. Very quick work.
My dryer’s issue was “not heating “. He maintained it once like cleaning inside but my dryer doesn’t heat yet. He came to my house again and fixed it by replacing a coil.
Now, my dryer looks work well, he’s a really professional technician and great customer service. Of course, 2nd visit was for free, no additional charge for this trip.
His manager is also excellent, he arranged the technician on the day and I called and told the story it wasn’t fixed to him, he arranged the technician next day. Very quick work.
Elaine M.
18:40 22 May 23
After calling a couple of places and not getting an answer, I decided to call AMZ Appliance Repair. Someone answered right away and two repairmen came out quickly to assess what was going on with my dishwasher. They were both very polite and courteous and explained exactly what the problem was. Shortly after, I received a quote for the work and was told I would get a call when the parts were in. Stan came out and was also very professional, polite and efficient with the repair. I would definitely use this company again for any type of home appliance repair! Thank you.
Alla Layman
15:41 16 May 23
Highly recommend! I called about a leaking washing machine and had an appointment for that very same day. The repair man’s name was Alex. He was professional and approachable. Explained everything to me, showed me the problems with the washer and gave me options for fixing. The next day I got a call that parts were available and someone can come that very day but I scheduled for the following day. The repair men were different from the first day. Val and another repair man were punctual and fairly quick. Cleaned up after themselves and the washer is like brand new!
Many places ask for credit card info in advance but these guys take payment after work is done. That was important to me.
I have them in my contacts now. Definitely a company I would use again!
Thank you
Many places ask for credit card info in advance but these guys take payment after work is done. That was important to me.
I have them in my contacts now. Definitely a company I would use again!
Thank you
Dave Bishop
14:14 15 Mar 23
This site came up high in the Google search that I did, and with the Google backing (if the company doesn't do a good job, Google pays me back) I felt it wouldn't be a loss either way.
Responded within 5 minutes to my inquiry. Answered my general questions on price and offered to be out the next day. As this wasn't an emergency, that was fine. Showed up in time range and identified the issue. Part was ready for install the next day and installed. Didn't fix the issue but actually showed the real issue, which was then fixed and I was only charged for the initial fix. I was pretty stunned by the fact they called me and said they would make it right since they diagnosed it incorrectly at first - that's top notch customer service. Part was installed an hour later and all fixed.
Happy with the speed and service of AMZ and very impressed with the customer service to make it right. Will recommend them to others.
Updating review: just had another issue so called them out. Tech was able to solve my issue in about 5 minutes, so had him give the fridge a maintenance tune up and clean the condenser and such so I could get value for my trip charge. Still keeping the 5 star rating - great group.
Responded within 5 minutes to my inquiry. Answered my general questions on price and offered to be out the next day. As this wasn't an emergency, that was fine. Showed up in time range and identified the issue. Part was ready for install the next day and installed. Didn't fix the issue but actually showed the real issue, which was then fixed and I was only charged for the initial fix. I was pretty stunned by the fact they called me and said they would make it right since they diagnosed it incorrectly at first - that's top notch customer service. Part was installed an hour later and all fixed.
Happy with the speed and service of AMZ and very impressed with the customer service to make it right. Will recommend them to others.
Updating review: just had another issue so called them out. Tech was able to solve my issue in about 5 minutes, so had him give the fridge a maintenance tune up and clean the condenser and such so I could get value for my trip charge. Still keeping the 5 star rating - great group.
Jane Analitis
04:12 11 Mar 23
My mom is 94 years old and her fully stocked 50 year old refrigerator stopped working late at night. I googled Appliance Repair and AMZ Appliance Repair was the first one that popped up. I was delighted that someone answered and told me they’d have a repairman out first thing in the morning. Excellent customer service! The repairman, Alex Sasha was professional, knowledgeable and very friendly. He diagnosed the problem immediately and luckily had the part in stock. Alex ran to the warehouse and came back in a half hour, replaced the part and now my mom’s fridge works beautifully. They charge $89 for the diagnostic fee (which is far less than other companies) however, that amount is credited back to you from the cost of the part - and they give you a 90 day warranty! Their price is fair and when I called again to inquire where to get the bulb that burned out, they told me they’d come out again to replace the bulb, free of charge. I would highly recommend this company. Although they’ve only been in business for 4 years, they are very eager to help. My mom intends to inform everyone in her condominium complex how very happy we were with their service.
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