Welcome to AMZ Appliance & HVAC Repair. By accessing our website or using our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Services Provided

AMZ Appliance & HVAC Repair provides residential appliance repair and HVAC repair services in Buffalo Grove, Illinois and surrounding areas. Services include diagnostics, repair, maintenance, and related support for eligible systems.

All services are subject to availability and technician scheduling.

2. Scheduling & Appointments

Appointments may be scheduled online or by phone. While we strive to arrive within the scheduled time window, delays may occur due to traffic, weather, or prior service calls.

We will make reasonable efforts to notify you in the event of delays.

3. Estimates & Pricing

• A diagnostic fee may apply.
• After inspection, a clear repair estimate will be provided before work begins.
• No repair work will be completed without customer approval.
• Final pricing may vary if additional issues are discovered during service.

All payments are due upon completion of service unless otherwise agreed.

4. Cancellations & Rescheduling

If you need to cancel or reschedule, please notify us as soon as possible. Same-day cancellations may be subject to a service fee.

5. Warranty & Workmanship

We stand behind our workmanship. Warranty coverage on parts and labor may vary depending on the repair performed. Specific warranty details will be explained at the time of service.

Warranty does not cover:

• Misuse or improper installation
• Pre-existing damage
• Manufacturer defects beyond our repair scope

6. Customer Responsibilities

Customers agree to:

• Provide safe and accessible working conditions
• Ensure utilities (power, gas, water) are available for testing
• Disclose any known issues or prior repair attempts

We reserve the right to refuse service in unsafe conditions.

7. Limitation of Liability

AMZ Appliance & HVAC Repair is not liable for:

• Pre-existing appliance or system damage
• Indirect or consequential damages
• Delays caused by factors outside our control

Our liability is limited to the amount paid for the service provided.

8. Website Use

All content on this website, including text, images, logos, and branding, is the property of AMZ Appliance & HVAC Repair and may not be copied or reproduced without permission.

You agree not to misuse the website for unlawful purposes.

9. SMS & Communications

By providing your phone number, you agree to receive service-related messages. Promotional messages may be sent if you opt in. Message and data rates may apply. You may opt out at any time.

10. Changes to These Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date.

11. Contact Information

If you have questions regarding these Terms & Conditions, please contact:

AMZ Appliance & HVAC Repair
Buffalo Grove, IL
Phone: +1 773-822-1610
Email: amzapplianceservice@gmail.com